Privacy statement Green Vitality
This privacy and cookie policy applies to the use of the webshop(s) and the services provided by
This privacy and cookie policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the data you provide to us.
This in the context of the new European privacy law,General Data Protection Regulation(GDPR) which has been in force since May 25, 2018.
If you have any questions about our privacy and cookie policy, please contact us via (+31) 26 442 37 40 or via management@green-vitality nl
Our privacy and cookie policy applies to: www.green-vitality.nl
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.
Online store software
- Shopify
Our webshop was developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with appropriate technical support, they will not and cannot ever use your data for any other purpose.
Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them.
These security measures consist of the application of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve technical services.
Web hosting
We purchase web hosting and email services from Dacon.
Dacon processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. These are not personal data. Dacon has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Dacon is obliged to maintain confidentiality under the agreement.
Email and Mailing Lists
- MailChimpand Shopify email.
We send our email newsletters with MailChimp or Shopify email. Your name and email addresswill never be usedfor your own purposes. At the bottom of every email sent automatically via our webshop you will see the 'unsubscribe' link. You can easily unsubscribe and will no longer receive our newsletter. Your personal data is stored securely by MailChimp and Shopify email. MailChimp and Shopify email use cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp and Shopify email reserve the right to use your data to further improve technical services and to share information with third parties in this context.
Dacon email traffic
We use Dacon's services for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Dacon does not have access to our mailbox and we treat all our e-mail traffic with the utmost confidentiality.
Payment system
We use the Shopify-Payments platform to process payments in our webshop. Shopify-Payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal data. Shopify-Payments reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify Payments services for which they engage third parties.
Shopify-Payments does not store your data for longer than permitted by the legal terms.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of various carriers to carry out deliveries. It is necessary for us to share your name, address and residence details with them. The carriers only use this information for the purpose of executing the agreement.
Billing and accounting
We use the services of e-Bookkeeping to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices.
Your personal data is sent and stored protected.
E-Bookkeeping is obliged to maintain confidentiality and will treat your data confidentially.
E-Boekhouden does not use your personal data for purposes other than those described above.
Purpose of data processing
- General purpose of the processing
We only use your data for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
1.1 Automatically collected data
Data that is automatically collected by our webshop is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
1.2 Cooperation with tax and/or criminal investigation
In appropriate cases,
1.3 Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Your Rights
Under applicable Dutch and European law, you have the right to data subject certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to the email address you already know. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the event of a request to be forgotten we administer anonymized data.
You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
- Right of inspection
You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can send us a request to that effect. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
- Rectification right
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you be amended. You can send us a request to that effect. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
- Right to restriction of processing
You always have the right to limit the data that we process or have processed that relates to your person or can be traced back to you. You can send us a request to that effect. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
- Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you, processed by another party. You can send us a request to that effect. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.
- Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data by or on behalf of
Autoriteit Persoonsgegevens(https://www.autoriteitpersoonsgegevens.nl)
Bezuidenhoutseweg 30, 2594 AV The Hague
P.O. Box 93374, 2509 AJ The Hague
T (+31) 070 - 8888500
If you suspect that we are using your personal data incorrectly.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact us.
About us Cookie policy
- Google Analytics
Functional and analytical cookies from the American company Google are placed via our webshop, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
- Third party cookies
If third-party software solutions use cookies, this is stated in this privacy and cookie policy.
- Advertising cookies
With your permission, we place a cookie on your equipment, which can be retrieved as soon as you visit a website from our network. This allows us to find out that in addition to our website, you have also visited the relevant other website(s) from our network. The profile created as a result is not linked to your name, address, e-mail address and the like, but only serves to tailor advertisements to your profile so that they are as relevant to you as possible.“
Changes to the Privacy and Cookie Policy
We reserve the right to change our privacy and cookie policy at any time. However, you will always find the most recent version on this page. If the new privacy and cookie policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.